Unilexam International SL

Terms & Conditions

1. General Terms and Conditions

1.1. The General Terms and Conditions are binding and valid for all course participants.

1.2. By enrolling in one of the courses, the participant accepts the General Terms and Conditions (GTC). 

1.3. Registration process:
Registration takes place online via the website. 
A registration for a language course is only binding once the participant has made the required payments and received a confirmation of registration from Unilexam International. 

2. Payment

Payment is made via the method of payment selected by you in the booking process. 
The following payment methods are available: 

  • Bank transfer.

2.1. Bank transfer.
The registration fee as well as the course fee must be paid in full to the bank account listed below at least two weeks before the course starts. 

Revolut Bank UAB
Recipient: UNILEXAM INTERNATIONAL S.L. 
IBAN: LT703250097140719425

Banco Santander
Recipient: UNILEXAM INTERNATIONAL S.L. 
IBAN: ES9200490329792612250966

2.3. Payment instructions will be sent together with the invoice.

2.4. The payer is responsible for all bank and transaction charges.

3. Cancellation

3.1. The course can be cancelled in writing at least 14 days before the start of the course without giving reasons (by e-mail via: info@unilexam.com). The course start date is the date stated on the registration confirmation. In this case, the registration fee will not be refunded. In the event of cancellation at a later date, the participant is not entitled to a refund.

3.2. Even if the course is not taken, the full course fee + registration fee must be paid. 

3.3. If the course has to be cancelled due to illness or if the course in progress has to be discontinued, it is entirely at the discretion of Unilexam International SL to decide whether and to what extent the course fee will be refunded. 

4. Rebooking

A rebooking to a later course can be made at the latest 8 days before the course starts. This is possible only once and must be done in writing. Unilexam International will charge a one-time rebooking fee of 50 €. From the 7th day before the start of the course, a rebooking is no longer possible. 

5. Course assignment & Course times

Assignment to a course level is based on a placement test.

Course times are as follows: 

  • Classes usually take place Monday to Friday and are held in the mornings and/or afternoons.*
    *course times can vary if necessary.


6. Certificates and Exams

Costs for certificates and exams are not included in the course price and have to be paid separately.


7. Follow-up course

If you are already attending a language course and would like totake a follow-up course, you must register in good time by e-mail.There is no automatic course place reservation.


8. Unilexam internal final exam

The final exam is necessary to pass the course and receive a certificate. It takes place at the end of the course. If the participant does not pass the final exam, he/she is entitled to repeat it. 


9. Obligations and Services of Unilexam

9.1. Unilexam undertakes to ensure that all skills and knowledge necessary to achieve the educational objective are provided. 

9.2. All language courses serve the purpose of professional, school or academic further education and can also be taken as preparation for a recognised language diploma. 

9.3. Insofar as essential changes become necessary before or during the educational measure, the participant must be informed of these in writing. 

9.4. School certificates and confirmations will only be issued if all invoices or instalments have been paid. 

9.5. With the confirmation of registration, we guarantee a level differentiation of the lessons according to the European Framework of Reference for Languages as follows: A1, A2, B1, B2, C1, C2. 


10. Tasks of the participant

10.1. It is the participant's responsibility to attend his/her language course regularly. If this does not happen, Unilexam has the right to refuse him/her the participation in the internal final examination and the issuing of a certificate. 

10.2. In the event of irregular attendance at the German course, there will be no refund of course fees and no extension of the course. 

10.3. The student should be punctual to class and inform Unilexam if he/she is more than 10 minutes late. Classes that start late due to the student's tardiness do not need to be extended or made up. 

10.4. If a student is absent from his/her group class, this class will not be made up. 


11. Career Center

If the application is rejected by the university, 50,00€ of the administration fee will be refunded; the university processing fee is non-refundable

Disclaimer: We do not guarantee acceptance for job placements or university admissions, and fees are non-refundable in the event of a rejection.


12. Extraordinary Circumstances

12.1. Unilexam reserves the right to change the course time (date or time) or to change the teacher. 

12.2. In case of cancellation or postponement of the course for organisational reasons, a new course will be organised. The total course fees will not be refunded. If a teacher falls ill, a substitute will be organised on the third day at the latest. 


13. Public Holidays

There are no classes on public holidays in the respective country. The cancelled lessons will not be refunded but will be made up at another time. The teacher may arrange alternative course dates with the students.


14. Pictures and Films

Pictures and films taken during the language course or during joint excursions may be published in Unilexam's promotional material or on the internet. If you do not agree to this, you must let us know on the registration form before the course begins.


15. Data Protection

Within the framework of the general data protection law, the organiser is entitled to store the personal details of the participant on electronic media. The organiser undertakes to comply with the provisions of the Data Protection Act. 


16. Liability

Unilexam accepts no liability for errors or omissions caused by the clients or by unforeseeable events or by third parties, due to misfortune or force majeure. Refunds can only be claimed for the services provided by Unilexam.